Assesses how integrated, scalable, and reliable your workplace platforms are, enabling faster operations, lower costs, and stronger performance across the organization
Your Digital Workplace, Certified
The first evidence-based certification Framework that measures how people, technology, and culture align to create high-performing, future-ready workplaces.
One Certification Framework. Eight Dimensions. Infinite Impact.
Measure your digital workplace maturity across 8 key dimensions that define organizational success
Evaluates how leadership aligns digital priorities, resources, and accountability, turning digital investments into measurable ROI and sustainable growth
Measures how data is governed, trusted, and applied in decision-making, transforming insight into confident choices, accurate forecasts, and business agility
Examines employees’ digital skills, learning mindset, and adoption behaviour, building a culture that drives engagement, retention, and effective tool utilization
Assesses the organization’s capacity to experiment, adapt, and deliver change, accelerating innovation, time-to-market, and overall responsiveness to disruption
Measures how effectively teams, partners, and clients co-create value, enhancing collaboration that shortens delivery cycles and elevates customer experience
Evaluates protection standards, compliance posture, and workforce awareness, reinforcing resilience, minimizing risk, and strengthening stakeholder confidence
Reviews how intelligently automation and AI are embedded in workflows, increasing accuracy, productivity, and scalability across every business process
Certification Tiers
Our certification tiers represent the stages of digital workplace maturity from building strong foundations to achieving measurable excellence.
Build your digital foundation with secure systems, cloud tools, and a skilled workforce.
Achieve measurable ROI through connected platforms, data intelligence, and stronger collaboration.
Lead innovation with advanced automation, AI adoption, and trusted governance recognition.
Certification Journey
Six proven steps to measurable digital excellence — completed in 6 weeks.
01
Invitation & Kick-Off
Receive your secure platform link and orientation session.
02
Strategic Priorities
Define key objectives and transformation goals.
03
Survey Configuration
Customize assessment parameters and weights.
04
Leadership & Employee Surveys
Executive and management team and employee assessment.
05
Admin Validation
Expert review and score validation.
06
Final Report
Comprehensive certification report, benchmarking data, and 12-month roadmap
Certification Framework that assess, validate, and accelerate your organization’s digital workplace maturity
Three levels of excellence, one path to continuous improvement.
FAQ
Frequently Asked Questions
What is the Digital Workplace Certification?
The Digital Workplace Certification framework is a comprehensive assessment and transformation program designed to evaluate your organization across eight critical dimensions of digital maturity. This certification provides actionable insights, strategic recommendations, and a clear roadmap to elevate your digital workplace capabilities.
How does the Certification Framework work?
The framework evaluates your organization across eight core dimensions of digital workplace maturity, combining leadership perspectives with employee experience data to produce a verified maturity score and a clear, evidence-based 12-month improvement roadmap.
What are the certification tiers?
DWP defines digital workplace maturity across three progressive tiers, each representing a verified level of capability, impact, and leadership:
Digital Ready, Foundation stage
Validates that essential digital workplace foundations are in place, including core infrastructure, basic governance and security, and enabled digital collaboration. Organizations show readiness to scale but still face gaps in integration, data-driven decision-making, and consistent adoption. The outcome is a clear baseline benchmark and a focused improvement roadmap.
Digital Advance, Measurable ROI stage
Recognizes organizations that have moved beyond adoption to deliver measurable business impact. Digital platforms are integrated, governance is operational, data and analytics inform decisions, and workforce capabilities align with strategy. Digital investments demonstrate clear ROI through efficiency, automation, collaboration, and improved employee experience, supported by peer benchmarking.
Digital Amazing, Innovation leadership stage
Reserved for organizations demonstrating advanced digital workplace excellence. Leadership, culture, and technology are fully embedded, with continuous innovation, advanced automation, and active AI use. Governance operates at board level, data intelligence is predictive, and the workplace enables agility, resilience, and future readiness. These organizations are positioned as sector leaders and qualify for Top Listing recognition.
How long does certification take?
The full process takes around 6 weeks, from onboarding and assessment to certification and roadmap delivery.
Why get certified?
Certification framework provides credible proof of digital maturity, improving engagement, ROI, and trust while positioning your organization as future-ready.
What is the certification roadmap?
The full certification process typically takes 6 weeks from kickoff to final certification, depending on organization size and participation rates.
How does the certification framework process work?
01. Invitation & Kick-Off
You receive a secure, personalized platform access link along with a short orientation session. This step confirms scope, timelines, participants, and support channels, ensuring all stakeholders understand the process and expectations from day one.
02. Strategic Priorities
Key business objectives, digital workplace goals, and transformation priorities are defined. This step ensures the assessment reflects what matters most to the organization, linking digital maturity to strategy, performance, and governance outcomes.
03. Survey Configuration
Assessment parameters are configured based on organization size, sector, and structure. Dimension weightings, participation thresholds, and survey logic are tailored to ensure fair, accurate, and context-relevant evaluation.
04. Leadership & Employee Surveys
Structured surveys are deployed to executives, management, and employees. Leadership input captures strategy, governance, and intent, while employee responses measure real adoption, experience, and digital readiness across the organization.
05. Validation & Quality Review
Collected data undergoes expert review, consistency checks, and statistical validation. This step ensures objectivity, reduces bias, and confirms that results accurately reflect organizational reality.
06. Final Report & Roadmap
You receive the official certification outcome, detailed benchmarking insights, and a comprehensive report. This includes dimension-level scores and a clear, evidence-based 12-month improvement roadmap to guide the next stage of digital workplace maturity.